1. Che Stedman presenting on the CARES Team
Che Stedman, Assistant Chief of Medical Affairs with the City of Madison Fire
Department, presented on the pilot program Community Alternate Response Emergency
Services “CARES”. City of Madison Mayor Rhodes-Conway and Alder person Deanna
Martin brought concerns of medical & mental health calls from the public be addressed
immediately. Through partnerships with DCDHS, Journey Mental Health, DC 911 Center,
and the Madison Police Department (MPD) CARES was created. Starting September 1,
2021, a mobile mental health response team responds to calls for service of mental
health issues versus medical issues. CARES is stationed out of MFD Station 3 on
Williamson Street in the City of Madison and currently responds to calls in the Downtown
Madison area Monday-Friday from 11am-7pm. The CARES unit is staffed with
community paramedics and a Journey Master Crisis worker. Both of these staff
members receive 200+ hours of training in mental health. STEDMAN presented data
from MPD that in 2019 police responded to 7000 calls in which the person was having a
mental health crisis. From those calls 5% resulted in an arrest, 2% citations were
issued, and 2% were held on an Emergency Detention. The majority of mental health
calls came from the Downtown area Monday-Friday’s between 10am-9pm. There was only
a small portion of calls on the weekend in the Downtown area. Calls are routed through
the 911 Center who screens calls and the CARES unit is sent directly to the call.
Madison Police can also request CARES to respond if the officer determines that a
mental health issue is present instead of police interaction. Since the start of the pilot
program CARES has responded to 37 calls and one that needed police intervention. This
average to three calls per day but each call could take up to several hours to complete.
The CARES team follows up within 48 hours about any referrals or other services that
were offered.
This is a pilot program in which the City of Madison has set aside $600,000 for the
program. The goal is to get permanent funding from both the City of Madison and Dane
County to make this a Countywide program. The more information and positive success
of the program will help to make this Program grow and offer those who struggle with
mental health another option for getting help without having to call the police.
E. Chair's Report
YOCHUM stated that October is National Disability Employment Awareness month.
FISCHER and YOCHUM showed a certificate of appreciation for service that was signed
by Dane County Executive Joe Parisi for those members who resigned or termed out.
Question was brought up of how far back does the Board go in issuing the certificate.
FISCHER was going to look at who has left the Board over the years. ADRC flyer about
return on investment and that it would be useful to have those numbers for budget
process in future years. Thanks to staff with adjusting to COVID-19 issues as they
come up.